Dummy Plates on Outside Door Locks

2016 03-March 22 (7)

Every church wants to have a balance between the safety and security of the people inside the building (staff, guests, children in a daycare, etc.) while still being open and welcoming to first-timers and people needing assistance.

 

The best way is to control access by limiting the number of doors that people can come in. Use your signage to direct people what doors you want people to use to enter your facilities. Then, make those doors and the entrance area welcome and appealing. FYI, by law, all exterior doors must have push bars (aka, panic bars) so that people can leave without any trouble.

 

However, when exterior doors are installed, contractors typically install key locks on the doors. That means that anyone with an exterior key can unlock and open a door; they might even be able to leave the door unlocked for others to come in. There is a simple solution to this.

 

For all exterior doors which should not be used as entrances, change the lock plate and put on a dummy plate. That is a flat plate with no key hole which means there is no way to unlock and open the door from the outside. A dummy plate does not affect any of the exit mechanisms on the door. And a dummy plate won’t prevent someone on the inside from propping open a door, either.

 

Bottom line: control how people are coming into your building and remove the opportunity for people with keys to come in other doors.

 

Lead On!

Steve

 

Workers’ Comp E-Mod Factor (part 3 of 3)

2016 05-May 31 (10)

Every year each insurance organization receives an annual report from National Council on Compensation Insurance (NCCI). The report is usually a letter with a link to a website to get the actual report. Every WC policy is evaluated every year to determine if the number of claims was above or below the anticipated amount. The insurance company uses formulas to pre-determine what they expect each policy to have in annual claims.

 

The number of claims and the dollar amount of the claims affects the experience modification factor or E-Mod Factor.” The Mod Factor is the figure which is multiplied against the total premium to get the final premium. Mod Factors range from about 0.80 to 1.49 with the average being 1.00.

 

The report from NCCI will list the org’s most recent Mod Factor. If the Mod Factor is below 1.00 then the original premium will be discounted. If the Mod Factor is above 1.00 then there is an extra amount to be paid in the WC premium. Of course, if the Mod Factor is exactly 1.00 then there isn’t a discount or a surcharge.

 

Organizations want to have Mod Factors under 1.00 in order to get discounts. However, do not jeopardize the safety of your employees nor hurt them when there is an accident and they need WC coverage. Mod Factors are on a three-year rotation. Accidents and claims that happened four years ago are no longer reflected on the Mod Factor.

 

Bottom line: use WC appropriately, try to keep the Mod Factor low by having a safe work environment, pay the premiums each year, and always know your Mod Factor.

 

Lead On!

Steve

 

Workers’ Comp Codes (part 2 of 3)

2016 05-May 31 (12)

Most churches have two different types of employee classifications for WC purposes:

  • Professional staff (aka, clergy and office workers); their WC code number is 8868
  • Other staff (janitors, food service, and maintenance); their WC code is 9101

 

WC insurance assigns premium rates to each employee classification depending on the type of work on their potential injuries and severity. For instance, office staff and clergy do not engage in typically dangerous activities so their premiums are pretty low. However, kitchen staff use knives, ovens, and slicing machines; custodians use vacuum cleaners, ladders, and heavy equipment.

 

Insurance premiums are charged per $100 of income based on the employees’ actual wages as reported on the W-2. Many WC insurance companies will perform a spring time audit of W-2s and use that information to retroactively correct the prior year’s total premium. If they charged too much, they’ll send a refund and if they charged too little, they’ll send an invoice. The premium for code 8868 is in the range of 30 to 40 cents per $100 of income. The premium for 9101 is about $2.50 per $100.

 

There is a third code which affects some churches, 8869. This code covers child care workers and it has a rate of about 60 to 75 cents per $100. Working with children, especially their poop and their biting can be dangerous to employees. Remember, WC does not cover the children, only the employees.

 

Lead On!

Steve

 

Workers’ Comp Insurance – a primer (part 1 of 3)

2016 05-May 24 (5)

Workers’ Compensation Insurance is legally mandated for employers. In Virginia (and probably in most US states) it is required for all employers with more than two employees. That means that ultra-small employers (like mom & pop companies) do not need WC insurance but everyone else does.

 

WC insurance covers the medical expenses of employees who are injured or killed while working. It pays for most work-related injury expenses. However, I have seen work-related accidents which were determined by the insurance company to be non-work-related.

 

When a person goes to the hospital with an injury, especially the emergency room, one of the questions is, “Was this caused by a workplace accident?” This question should always be answered truthfully – never try to protect an employer from claims or insurance price increases by lying about the nature of the accident. Employers must encourage their employees to claim WC insurance especially on injuries which could cause chronic pain or prolonged recovery. Those long-term consequences can be expensive if the employer or employee pay for them.

 

WC insurance is obtained from the insurance company which handles the employer’s property & liability insurance. It is typically not expensive and it is based on several factors:

  • The work performed by the employee
  • The employee’s actual wages
  • A discount or premium charged based on prior claim history

 

After the terrorist attacks on the US on September 11, 2001 the insurance industry lobbied Congress which permitted a non-negotiable terrorism fee which is assessed on all WC policies.

 

Lead On!

Steve

 

Personal First Impressions (part 10 of 10)

1985 June-Barcelona-15 Children's class - Iglesia Bautista Bonanova June 1985

  • Parents want to know their children are safe – volunteers need to explain the safety (a better word than “security”) measures in place. Print up a card explaining the details – what to do when you drop off your child and how to retrieve your child. The Welcome Desk volunteers can explain these details en route to the classroom.
  • Names are powerful – guests will notice as they walk with their Welcome Desk volunteer when she greets passing members by name. It says a lot that these volunteers learned members’ names and greets each one by name.

 

 

You get the idea. If you don’t, then ask a fellow administrator to visit your church as if for the first time and give you a report with this checklist. Don’t shoot the messenger – she’s trying to do your church a favor by giving guests a great first impression of your church. After all, you only get one chance to make a first impression – make it count.

 

Lead On!

Steve

 

 

Personal First Impressions (part 9 of 10)

2013 04-April 4 (32) Watford; Initial greeting @ Harry Potter Studio Tour

  • The Welcome/Information Desk volunteers should be extroverts off the scale: warm, friendly, and anxious to go out of their way to help people. Don’t let these critical volunteers burn out. Heap praise on them but also let them know how much is riding on their actions.
  • The Welcome Desk volunteers also need to walk with guests to their Bible study (Sunday School) room or the worship center. But the volunteer also needs to explain to the guest how to find their way out of the building after worship (many church buildings resemble rat mazes) or perhaps the Welcome Desk volunteer can ask a member sitting nearby to “host” the guests.

 

Lead On!

Steve

 

 

Personal First Impressions (part 8 of 10)

2013 04-April 5 (164) St Albans; Door @ base of tower

  • Some churches have greeters in parking lots helping drivers find spots and directing them to a door. That is an excellent way to impress people – especially if those greeters accompany young families all the way to the welcome desk.
  • The front door greeters should have assigned doors – they’ll get to know the people coming in their door and vice versa. Make sure the greeters have the latest church directory so they can call people by name – it will really impress guests who see people greeted by name.

 

Lead On!

Steve

 

Personal First Impressions (part 7 of 10)

2016 01-January 12 (9)

  • Your website was created by people for people. Make sure it is saying the right things about your church. Most visits to church websites are by church members seeking information about church programs. But does your site give non-members what they need (including a positive first contact)?
  • You may have police directing traffic in the street near your main parking lot. Are they courteous or surly? Make sure they understand they, too, are part of the image of the church.

 

Lead On!

Steve