Questions re Accepting Credit Cards (part 4 of 5)

Churches which do not have online giving often have several questions which hinder them from proceeding. Here are some of the concerns I’ve run into over the past few years:

  • Promotion
    • To be successful, there must be a promotion/awareness/visibility campaign to let members know they can now giving online. The best way to do this is as a teaching opportunity rather than crass marketing. Just as we let members know about different Bible study times and other events, we need to inform people about the different ways they can support their church. They want to give their money to their church – we’re simply providing information and ways for them to do that.
    • There are a variety of methods to get the word out using bulletins, pulpit announcements, website, giving cards in the pews, etc. All of these must be used to make this a success.
    • If we do not give easy ways to support their church, we’re putting hurdles in front of our donors. That is simply not wise or good.
  • Accounting and Reporting
    • The finance office will need to be diligent in ensuring that all online financial transactions are posted to the General Ledger so that the monthly bank reconciliation is accurate and the end of month financial reports are correct. That office also needs to ensure that any reporting provided to the church during the month contains the online gifts. This will require the staff to adopt new patterns and checklists.

 

Lead On!

Steve

 

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